Universal
Labs.AI engineers · London
Agent · live
Voice · 240 ms
Evals · passing
Design · Engineering

We turnideasinto digital products.

@universallabsAI platforms, apps, websites and immersive experiences.Scroll
From strategy to launch

One team from concept to launch.

Research, design and engineering, shaped around your project.

01

Research

Understand your users, market and business goals.

02

Product

Define the strategy, features and delivery plan.

03

UX & UI

User journeys, interfaces and consistent design systems.

04

Engineering

Build the product, with AI capabilities where they add value.

05

Launch & support

Deploy, monitor and maintain the product after launch.

Our work

Client projects and studio ventures across AI, health, fitness, professional services and live experiences.

Services

What we build.

Digital products and experiences for businesses, brands and creative teams.

01

Platforms, apps & websites.

From product strategy to design, development and launch.

SaaS platforms, mobile apps, business websites and online shops. We bring research, design and engineering together to create products that serve your customers and support your business.

Riia, Built by Balmer, Good Day TherapyView the work →
02

AI tools & immersive experiences.

Custom AI for your workflows, products and live events.

AI toolboxes, research platforms, voice assistants and interactive installations. We connect your data, build and test the technology, and support its use in your business or event.

Unity Discover, Pinnlo, BoomtownView the work →
Our process

How we work.

01

Scope it

A focused discovery phase to agree your goals, requirements and budget. You receive a written scope and fixed price.

Discovery · written scope · fixed price
Discovery · brief.md
Voice agent for the support line
Project goals and requirements
12 user interviews
Market and competitor research
Written scope, signed off
Agreed scope and fixed price
Two weeks. Then you decide.
£ Fixed price
🔍

Start a conversation

What are you
thinking of building?

A new idea, a product to improve, or a problem to solve. Tell us a little about it and we’ll take it from there.

London · Working everywhere

Tell us about your project.

A few lines is a good place to start.

We’ll only use these details to respond to your enquiry.