Universal
Labs.AI engineers · London
WorkCase study · 01 of 08Research platform

AI research interviews.
Clear, evidence-based insights.

Unity Discover helps research teams conduct stakeholder interviews at scale. Participants join a voice conversation at a time that suits them, while an AI interviewer asks follow-up questions. The platform organises findings into ranked themes, supported by quotes from each interview.

Client
UnityStudio venture
Stages we ran
01Research
02Product
03UX & UI
04AI engineering
05Ship & run
Stack
Next.js · real-time voice · LLM synthesis · six integrations
Year
2025 – 26
Live
unitydiscover.io ↗In production
Unity Discover homepage
The problem

Reaching more participants, without increasing the scheduling workload.

Research teams need detailed feedback from a broad range of users and stakeholders. Scheduling, conducting and analysing individual interviews limits how many people can take part. Unity Discover extends that capacity while keeping findings connected to the source material.

ConstraintCombine flexible voice interviews with participant consent, traceable findings and the security requirements of enterprise customers.
What we built

From research brief to actionable findings.

01 · 03

The interview guide

A research goal becomes an editable discussion guide, participant consent copy and interviewer instructions. Researchers review the material before inviting participants and can adjust the guide to shape each interview.

01 Research02 ProductOne goal → guide + prompt
Unity Discover — The interview guide
02 · 03

The voice session

Participants open a link and speak with an AI interviewer that responds to their answers. Recordings include timestamps so researchers can trace findings back to the original conversation.

04 AI engineeringAdaptive probingAsync · any timezone
Unity Discover — The voice session
03 · 03

The synthesis

The platform groups responses into themes, ranked by how often participants raised them and supported by attributed quotes. Cross-study search helps teams draw on previous research.

05 Ship & runRanked themesCross-study chat
Unity Discover — The synthesis
IntegrationsJiraSlackTeamsNotionGoogleLinear
Project outcomes

A live research platform, with voice interviews and connected reporting.

ISO 27001 · SOC 2Participant consent is built into the interview workflow, with the option to request a human interviewer.Certified
Voice, not formsReal-time speech both ways. The interviewer adapts mid-conversation rather than reading a script.Live
Six integrationsFindings land where the team already works: Jira, Slack, Teams, Notion, Google and Linear.Shipped